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esThe purpose of this policy is to inform data subjects about the various processing operations carried out by this organisation through the website and which affect their personal data in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER.
The organisation FM ILUMINACION SLU, domiciled at C/ GERMANIAS Nº 12-14 (46960 ALDAIA) VALENCIA, with N.I.F. B96103346, contact telephone number: 961515977 and email info@olebyfm.com.
2. PURPOSE OF THE PROCESSING OF YOUR PERSONAL DATA.
USERS/NAVIGATORS OF THE WEBSITE OF THE RESPONSIBLE PARTY. We will process your personal data provided through our web forms in order to:
- Respond to requests, complaints and incidents made through our contact channels incorporated into the website.
- To understand the behaviour of the surfer on the website in order to detect possible computer attacks on our website.
- To comply with the legal obligations that are directly applicable to us and regulate our activity.
- To protect and exercise our rights or respond to claims of any kind.
- Where appropriate, to send commercial communications relating to the goods or services that make up our activity, and/or news or bulletins related to our sector.
- To manage and send you the requested quote.
- We manage your data to schedule the requested appointment.
CUSTOMERS. We will process your personal data provided through our web forms for:
- The management of the commercial relationship.
- The provision of the services you have contracted from us.
- Management related to the shipment and reception of the product purchased through this website.
- Administrative, accounting and tax management.
- To attend to requests, complaints and incidents transferred through our contact channels incorporated in the website.
- To understand the behaviour of browsers on the website in order to detect possible computer attacks on our website.
- Where appropriate, send commercial communications relating to the goods or services that make up our activity, and/or news or bulletins related to our sector. To comply with the legal obligations that are directly applicable to us and regulate our activity.
- To protect and exercise our rights or respond to claims of any kind.
3. LEGAL BASIS FOR PROCESSING.
USERS/BROWSERS ON THE WEBSITE OF THE CONTROLLER.
- In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
- To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
- In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although he or she may exercise, where appropriate, the rights recognised in section eight of this policy.
- To manage, administer and supervise their activity on the blog/forum incorporated.
CUSTOMERS.
- Execution of a contract to which you are a party or application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
- In the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
- To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
- In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although he or she may exercise, where appropriate, the rights recognised in section eight of this policy.
4. WEBSITE ADD-ONS AND TOOLS
Google Analytics 4
Subject to your consent, we will use Google Analytics for statistical purposes to understand how you interact with our website without Google personally identifying each visitor. For this purpose, you should note that Google Analytics 4 does not record or store IP addresses on any server, but uses an event- and parameter-based measurement model, which is the information it records on EU domains and servers. In this context, Google only collects granular data on approximate location and device characteristics. Furthermore, Google will only include estimated data of users who have consented to the use of identifiers.
In addition, we would like to inform you that we have enabled the following advertising functions. You can opt out of the Google Analytics Advertising Features by installing the Google Analytics Opt-out Browser Add-on on your device via the following link: https://tools.google.com/dlpage/gaoptout/
For more information, you can visit our provider's privacy policy by clicking here.
5. DATA RETENTION PERIODS OR CRITERIA.
The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected.
Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, during the period of limitation of the actions that may derive from the relationship maintained with the client and/or the legally established retention periods.
Data blocking period:
CIVIL CODE. Between 5 or 15 years depending on the case, in accordance with the provisions of Article 1964.2 of the aforementioned body of law.
THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of Article 30 of the aforementioned body of law. This applies to commercial information related to (invoices issued and received, receipts, corrective invoices, bank documents, etc.).
THE GENERAL TAX LAW. For 4 years in accordance with the provisions of Articles 66 to 70 of the aforementioned legal body. It applies to information related to tax obligations.
6. AUTOMATED DECISIONS AND PROFILING.
The website does not make automated decisions nor does it create profiles.
7. RECIPIENTS.
For the duration of the processing of your personal data, the organisation may transfer your data to the following recipients:
- Judges and Courts.
- State Security Forces and Corps.
- Other competent public authorities or bodies, when the data controller is legally obliged to provide the personal data.
- Banks and Financial Institutions, in the event that you contract us.
8. INTERNATIONAL DATA TRANSFERS.
The organisation does not carry out any International Data Transfer. In the event that should it subsequently become necessary to carry out international transfers of data, the degree of protection of the country of the degree of protection of the country of destination and the guarantees required by the regulations shall be adopted.
9. SOCIAL NETWORKS
In order to make you a participant in our activity, and so that you can keep abreast of our news, we inform you that FM ILUMINACION SLU has created a profile on social networks.
All users have the opportunity to join our social networks or groups. However, you should be aware that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as, be sure to configure your preferences regarding the processing of data.
Below, we detail the link to the privacy policy of the different Social Networks in which we are present, so that you can access at all times to the privacy policies and configure your profile to ensure your privacy:
10. RIGHTS.
The interested parties may at any time and free of charge exercise their rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, oppose the processing, request the portability of such data (whenever technically possible) or withdraw the consent given, and where appropriate, when applicable, not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organisation, or write to the postal address or e-mail address indicated above. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.
In the event that you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.
In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address info@olebyfm.com, with subject "UNSUBSCRIBE".
11. VERACITY OF THE DATA.
The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy. The user will be responsible for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.
In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.
12. MODIFICATIONS/UPDATING
This privacy policy may be modified/updated according to the established legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency or changes to our website.
For this reason, we advise users to periodically visit our privacy policy.
If you have any doubts about this policy, you can contact FM ILUMINACION SLU via the following email address: info@olebyfm.com
Last revised: 27 July 2023